The majority of our patients use the NHS app or NHS Online as their online service provider. The app allows you to order repeat medication, view your coded clinical records and book appointments such as blood tests.
- NHS App Main Page
- NHS App (About the App)
- NHS App Help and Support
- NHS App (Contact Us)
- The NHS App can be used through the browser on your computer if you would prefer.
The surgery does not advocate the use of any other online services as they have not been vetted by the surgery for their security. If you do use any other apps or websites to access your surgery information, we strongly advise you switch to using the NHS app or NHS online services contained within this page.
Download the NHS app to your phone or tablet
The NHS app is available for Android from the Google Play, and iOS from the Apple Store
Google Play download Apple Store download
Having trouble setting up the NHS app?
When setting up online it is important to note there are two ways of this happening.
Patient Self Verification: If you have never used online services you can do this by verifying yourself through the NHS app using photo ID and personal information. The video bellow will offer more information on how this works.
GP Surgery Verification
If you have had online services in the past (such as Patient Access) you will already have an online services account. You will need to follow the information from NHS Digital below:
When a patient has signed up through their practice for online services they will be given three registration details.
The registration details are:
- a Linkage Key (which could be called a Passphrase)
- an ODS Code (which could be called an Organisation Code or Practice I.D.)
- an Account I.D.
If the patient uses this information to prove who they are, it is automatically checked with the GP practice’s system, along with the patient’s name and date of birth. During this process, the patient’s NHS number and health information is matched to their NHS login.
To use this option, the patient should select ‘How to prove who you are without sending a photo of your I.D.’ at the bottom of the page that tells the patient how to prove who they are.
You are also able to use the following step by step PDF instruction guides for further assistance:
What can the NHS App do?
Getting started
Ordering repeat prescriptions
For further assistance with setting up the NHS app or better understanding how to use the NHS app you are able to email the PPG Billinghsurst.ppg@gmail.com to arrange a time where they will provide assistance.
