Roman Way, Billingshurst, West Sussex RH14 9QZ      Phone: 01403 782931

CQC Score
I want great care revews of our surgery

Telephone Availability Policy

In line with Good Medical Practice for General Practitioners the Practice has a system for receiving and returning phone calls from patients.

The Practice telephone lines are open between 8.00 am to 12.45 pm and 1.45 pm to 6.30 pm Monday to Friday.

Patients can telephone the Surgery between these times where they will speak with a trained member of our reception team who will signpost you to the most appropriate service.

Please note if booked onto the same day call list we cannot guarantee an exact time as calls with be dealt with based on urgency. 

Face-to-face contact with the receptionist is available Monday to Friday 8.00 am to 6.30 pm. 


Page last updated or reviewed: June 2025