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Welcome to Billingshurst Surgery.....

 

GDPR Notice 25th May 2018

General Data Protection RegulationsBillinghsurst Surgery recognises the need for an appropriate balance between openness and confidentiality in the management and use of information. The surgery fully supports the principles of corporate governance and recognises its public accountability, but equally places importance on the confidentiality of, and the security arrangements to safeguard, both personal information about patients and staff and commercially sensitive information. Billingshurst Surgery also recognises the need to share patient information with other health organisations and other agencies in a controlled manner consistent with the interests of the patient and, in some circumstances, the public interest.

We believe that accurate, timely and relevant information is essential to deliver the highest quality health care. As such it is the responsibility of all clinicians and managers to ensure and promote the quality of information and to actively use information in decision making processes.

The Organisation is aware of and will adhere to the General Data Protection Regulations (GDPR)

Article 5 of the GDPR states that “the controller , Billingshurst Surgery, shall be responsible for, and be able to demonstrate, compliance with the principles.”

A new data privacy law comes into effect on 25th May 2018. As a result we are publishing a new privacy Notice to make it easier for you to find out how we use and protect your data.

A copy of the main Privacy Note “Direct Care” can be found on this web site , others are available from the surgery. We won’t be changing the way we use patient personal data , but we will provide patients with more details such as:

  • Increased rights about data we hold
  • How we keep your personal data secure
  • Types of data we collect and use
  • Legal grounds for how we use data

To view a  copy of our new privacy notice CLICK HERE. This will be effective from 25th May 2018.

APPOINTMENT SYSTEM

SURGERY HOURS

CONTACT DETAILS

appointment system at Billingshurst Surgery
Essential information on our appointment booking and cancellation service & home visits..
 
Billingshurst Surgery - opening hoursWe are open 8.00am - 6.30pm Mon - Fri and we are closed on Saturdays and Sundays..
  Billingshurst Surgery contact details
Our contact details - important phone numbers, surgery address etc..
         

FEELING ILL? - SELF HELP

 

REPEAT PRESCRIPTIONS

 

NHS CLINICS & SERVICES

Self help guide
Please read our 'Self Help Guide' for what steps to take when you are feeling unwell..
  Billingshurst Surgery - repeat prescriptions
Information on how to obtain your repeat scripts & using our online ordering system..
  NHS Clinics and services at Billingshurst Surgery
The various NHS clinics & services that Billingshurt Surgery offers to patients..
         

REGISTERING WITH US

 

OUR DRS & OTHER STAFF

 

BASIC FIRST AID ADVICE

Registering with Billingshurst SurgeryAdvice on how to register as a new patient with Billingshurst Surgery..
 
Billingshurst Surgery staffA list of the Doctors & other Medical Staff located at Billingshurst Surgery..
 
Basic first aid adviceRead advice and watch streaming videos on how to deal with a number of minor ailments..

Latest Practice News / Events / Announcements

Building Update

We are hoping that 2018 is the year that we finally receive approval and funding for our surgery redevelopment and expansion from NHS England. As you are aware these plans have been in place for over 5 years now, with negotiations along the way with various NHS bodies, from the Primary Care Trust to Coastal West Sussex Clinical Commissioning Group and now NHS England. Thank you to everyone who took the time to demonstrate their support for our plans by writing to CWS CCG, NHS England and our local (and very helpful) MP, Jeremy Quin. It will certainly have made a difference! We are still awaiting the outcome of the final NHS England committee meeting that was held on 14th May, but hope to hear soon that we have been given the big green light!! Once agreed, we are hoping for these works to start in lat July 2018 following preliminary site start up works.

Our plans will result in an increase of c. 40% of clinical space, with 5 additional consulting rooms, a lift to the first floor and a complete refurbishment of the building as a whole. This will enable us to continue with our GP recruitment plans and help us to maintain the standards that you expect from your GP surgery.

To remind yourselves of the planned changes, please click on the following links to view the latest plans: Ground Floor & First Floor.

We will keep you up to date with our progress in these final stages and hope to have final approval from NHS England at a 'final' meeting on 23rd of March, so keep your fingers crossed !! If agreed, we will start the 40 week programme of works in May.

Billingshurst Surgery is taking part in the National Diabetes Audit:

The National Diabetes Audit checks whether people with diabetes are getting good care, and collects information about diabetes care from GP practices and hospitals. This information helps the NHS to improve care. The use of NDA information is controlled by law and strict rules of confidentiality.

The NDA is managed by NHS Digital (formerly known as the Health and Social Care Information Centre (HSCIC)), working with Diabetes UK and Public Health England.

Taking part in the NDA can help improve understanding of the quality of care for people with diabetes. But you can choose not to take part if you have concerns.

For further information please click here.

Patient Reference Group - members needed

We would like to know how we can improve the services we provide for you and also how you perceive our surgery and staff. To help us with this, we are setting up a virtual patient representation group so that you can have your say.

Find out more about our Patient Reference Group / sign up

Car Park Redevelopment

Dear Patients - Thank you for your patience whilst the patient car park was being remodelled and surfaced. Please now revert back to using the patient designated car park to the right as you enter the site.

Can we also ask that you do not park on the double yellow lines  around the new entrance or anywhere directly in front of the building even briefly. In doing so you are blocking access for others and will also be in the way should an ambulance or other emergency vehicle need to attend the surgery.

Pedestrians: there will be designated pedestrian access from Roman Way via the patient car park, but to protect your safety whilst the entrance to the housing development behind the surgery is being completed, this will not be opened up until it is safe to do so. In the interim, please take care using the main surgery entrance and be aware of traffic entering and leaving the site.

Billingshurst Surgery rated 'Good' by the CQC in May 2016

CQC logo

Click HERE to see the full report.

Named Accountable GP

All patients have now been allocated a named accountable GP in accordance with our GMS contract and NHS England. Patients are still able to request an appointment to see any GP of their choice. To find out who you have been allocated, please ask at Reception when you are next in the surgery or you can find the information on your repeat prescription slip.

Publication of GP Net Earnings

As part of our 2015 GMS contract, we are required to confirm the following details for the financial year 2016/17.

The average pay for the GPs working at Billingshurst Surgery was £70,928. Please note that this figure was before payment of income tax, National Insurance, employee pension costs and practice expenses.

There were 3 full time and 6 part time GPs working at the practice in 2016/17. No locums were employed during this period.

Training Dates:

We occasionally close in the afternoon to allow GPs & staff protected time for training and development in order to continually improve patient care. The surgery will therefore be closed on the following dates/times. Please dial the number listed against the date for medical advice/contact during these sessions:

Change to Routine Blood Tests

Please be aware that ALL routine annual blood tests (including diabetic, coronary heart disease, hypertension) are changing from fasting to non-fasting. This is in line with recent NICE guidelines that support a non-fasting cholesterol blood test.

Mobile Numbers & Email Addresses

We use text messages to send appointment reminders and in the future for the notification of routine test results. If you provided us with your mobile number you will be automatically subscribed to this service, if you do not wish to receive text messages from us please let us know. Similarly, we may contact patients by email for all-patient or other notifications, eg Seasonal Flu Clinic alerts, so please let us know if you do not wish to receive emails from us.

Friends & Family Test

From 1st December 2014, GP practices are required to undertake the NHS Friends & Family Test, asking patients whether they would recommend their GP surgery. If you would like to add your response to this ongoing survey, please click on https://www.iwantgreatcare.org/gpsurgeries/billingshurst-surgery . Alternatively, you can complete a paper copy of this survey which is available at our Reception Desk.

NHS UK Department of Health NHS West Sussex